Our 3 step bespoke process


Step 1

Fill out our Request your Bespoke Appointment form to get in touch with our friendly jewellers & designers. In the form, tell us a little bit about yourself (or who the piece is for) and, if you have any, share with us some of your ideas. Once we get back to you, we will organise appointments to discuss in further detail your final bespoke piece and provide you with updated quotes along the way. These appointments can be in person in our Bendigo studio or our Melbourne office for local clients, or via Skype or email. 


Step 2

Once your final design has been confirmed, we will provide you with a range of stones for you to choose from. This part is our favourite as your piece finally comes together and you can truly enjoy what you have designed. A final confirmation of order (including design, centre stone, quote and due date) will be required along with a 50% deposit of the total quote so we can secure your chosen stone. 


Step 3

Sit back and relax while we create your dream piece. Feel free to contact us at any point to stay in the know with how your piece is coming along.